If you need help, consular personnel are at U.S. Embassies and Consulates abroad and in the U.S. 24 hours a day, 7 days a week. A complete listing of U.S. Embassies is available online.
Contact the Office of Overseas Citizen Services at email@example.com or
|Toll free in the U.S. or Canada||1-888-407-4747|
|Outside the United States and Canada||1-202-501-4444|
The provisions of the Privacy Act are designed to protect the privacy and rights of Americans, but occasionally they complicate our efforts to assist citizens abroad. As a rule, consular officers may not reveal information regarding an individual Americans location, welfare, intentions, or problems to anyone, including family members and Congressional representatives, without the expressed consent of that individual. Although sympathetic to the distress this can cause concerned families, consular officers must comply with the provisions of the Privacy Act.